Criminals are experts at impersonating people or organisations (like banks, the tax office or even the police). They spend hours researching you for their scams, hoping you’ll let your guard
down for just a moment. Stop and think. It could protect you and your money.

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The Little Booklet of Phone Scams explains fraudster tactics to be aware of, different types of scam calls you may receive, how to protect yourself and the importance of reporting incidents.